Changes to the Contractual Interpreting Program

Smoke Alarm Program Has Ended

Important Information about The Video Relay Service, VRS, Toll-Free Phone Number (866, 800 etc)

We are sure many of you already know that the Federal Communication Commission, FCC, has announced to VRS providers that they will no longer provide free 800 numbers beginning November 21, 2012. Some of you might have two numbers (800 # and local numbers). If you want to keep your 800 # please contact your VRS provider for assistance. For detailed information about the Federal Communication Commission, check its website at http://www.fcc.gov/encyclopedia/use-toll-free-numbers-video-and-ip-relay-service. Please start using my local number, 515-598-7326 as my primary number. My toll-free number (866-990-2429) will stop working on November 21, 2012 The same goes for Lysine. Her VP number is 515-598-7327 as her primary #. For the Deaf or Hard of Hearing who use their videophone, call Lynsie or me as point-to-point, it won't charge you a long distance fee. This change doesn't impact the Deaf Service’s standard toll-free number which hearing and Deaf user may call. That number is 888-221-3724.